Last updated 19 May 2026
Terms of service
These terms apply when you use Playtests websites, apps, and related services. Please read them carefully.
Agreement
By accessing or using Playtests services (“Services”), you agree to these Terms. If you do not agree, do not use the Services. We may update these Terms; the “Last updated” date will change when we do. Material changes may be notified in-app or by email where appropriate.
Eligibility
You must be old enough to form a binding contract in your jurisdiction and meet any minimum age required for the Services in your region. You are responsible for ensuring your use complies with local law.
Accounts
Some features require an account. You must provide accurate information and keep credentials secure. You are responsible for activity under your account. Notify us promptly of unauthorised use at hello@playtests.co.
Acceptable use
You agree not to:
- Use the Services unlawfully or to harm others
- Attempt to access accounts or data that are not yours
- Interfere with or disrupt the Services or infrastructure
- Reverse engineer or scrape the Services except where law permits
- Upload malware or misleading content through social or contact features
Health and wellness disclaimer
Trio and related apps help you track habits such as water, steps, and sleep. They are for general wellness and organisation — not medical devices and not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified provider for health concerns. Do not rely on the Services in emergencies.
Your content
You retain rights to content you submit (e.g. profile details, logs). You grant us a licence to host, process, and display that content as needed to operate the Services, including features you enable (such as sharing with friends or groups).
Intellectual property
Playtests, our logos, apps, and site content are owned by us or our licensors. These Terms do not grant you rights to our trademarks or software except the limited right to use the Services as intended.
Third-party services
The Services may integrate with third parties (e.g. Apple Health, sign-in providers). Their terms and privacy policies apply to those integrations.
Availability
We aim for reliable Services but do not guarantee uninterrupted or error-free operation. Features may change, be added, or removed as we develop products at a thoughtful pace.
Disclaimer of warranties
The Services are provided “as is” and “as available” to the fullest extent permitted by law. We disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement where allowed.
Limitation of liability
To the maximum extent permitted by law, Playtests and its affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, data, or goodwill. Our total liability for claims relating to the Services is limited to the greater of amounts you paid us in the twelve months before the claim, or fifty US dollars, except where law does not allow such limits.
Termination
You may stop using the Services at any time. We may suspend or end access if you breach these Terms or where necessary for security or legal reasons. Provisions that by nature should survive will survive termination.
Governing law
These Terms are governed by the laws of England and Wales, without regard to conflict-of-law rules, unless mandatory consumer protections in your country require otherwise. Courts in England and Wales have exclusive jurisdiction where permitted, subject to your statutory rights.
Contact
Questions about these Terms: hello@playtests.co. See also our Privacy policy.